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Summary of your plan
Base plan
Additional Options
Coverage Plan Whole Home Care
Experiencing Technical Difficulties
At this time, we are experiencing technical difficulties with our promo codes. Our IT team is working to restore this function on our website. In the meantime, please give us a call at 1-888-507-4060 to enroll. Please mention the promo code when speaking to a representative. Thank you!
Upgrade to Appliance Service Plan Gold Coverage!
Please provide us with your contact information.
Information must be entered as it appears on your bill from Consumer Energy. Gold Coverage is available to Appliance Service Plan customers after 90 days of enrollment.
Add Gas Line Protection or Surge Protection to your plan!
Please provide us with your contact information.
Please enter your Consumer Energy account information to complete your enrollment. Your information must be entered as it appears on your bill from Consumer Energy.
The Appliance Service Plan Coverage option is designed to cover one address. Please select the address you are choosing to add coverage to.
Essential Care GOLD
$875
additional per month
With Gold Coverage you will receive a cash allowance of up to
$2500 in coverage. Plus, major replacement parts
are covered under Gold Coverage Plan.
You can receive up to $2500 annually to repair or replace your covered appliance.
| Gold Coverage Option/Appliance | Maximum Cash Allowance |
|---|---|
| Furnace | $750 |
| Central Air Conditioner | $750 |
| Boiler | $750 |
| Heat Pump | $750 |
| Refrigerator | $600 |
| Range (Gas or Electric) | $350 |
| Water Heater (Gas or Electric) | $300 |
| Clothes Washer | $325 |
| Clothes Dryer (Gas or Electric) | $300 |
| Dishwasher | $300 |
| Stand-alone Freezer | $250 |
| Microwave Oven | $125 |
| Gas Fireplace | $300 |
| Disposal | $125 |
| Gold Coverage Option/Appliance | Maximum Cash Allowance |
|---|---|
| Furnace | $750 |
| Central Air Conditioner | $750 |
| Boiler | $750 |
| Heat Pump | $750 |
| Refrigerator | $600 |
| Range (Gas or Electric) | $350 |
| Water Heater (Gas or Electric) | $300 |
| Clothes Washer | $325 |
| Clothes Dryer (Gas or Electric) | $300 |
| Dishwasher | $300 |
| Stand-alone Freezer | $250 |
| Microwave Oven | $125 |
| Gas Fireplace | $300 |
| Disposal | $125 |
If an appliance can't be fixed, you will be given a preset cash allowance toward the purchase of a new appliance if our service professional examines your repairs and determines one of the following:
- The required parts are no longer available from the manufacturer.
- Your appliance is broken beyond repair.
- The cost of the repair exceeds the appliance's value.
If an appliance can't be fixed, you will be given a preset cash allowance toward the purchase of a new appliance if our service professional examines your repairs and determines one of the following:
- The required parts are no longer available from the manufacturer.
- Your appliance is broken beyond repair.
- The cost of the repair exceeds the appliance's value.
You can receive up to $2500 annually to repair or replace your covered appliance.
| Gold Coverage Option/Appliance | Maximum Cash Allowance |
|---|---|
| Furnace | $750 |
| Central Air Conditioner | $750 |
| Boiler | $750 |
| Heat Pump | $750 |
| Refrigerator | $600 |
| Range (Gas or Electric) | $350 |
| Water Heater (Gas or Electric) | $300 |
| Clothes Washer | $325 |
| Clothes Dryer (Gas or Electric) | $300 |
| Dishwasher | $300 |
| Stand-alone Freezer | $250 |
| Microwave Oven | $125 |
| Gas Fireplace | $300 |
| Disposal | $125 |
| Gold Coverage Option/Appliance | Maximum Cash Allowance |
|---|---|
| Furnace | $750 |
| Central Air Conditioner | $750 |
| Boiler | $750 |
| Heat Pump | $750 |
| Refrigerator | $600 |
| Range (Gas or Electric) | $350 |
| Water Heater (Gas or Electric) | $300 |
| Clothes Washer | $325 |
| Clothes Dryer (Gas or Electric) | $300 |
| Dishwasher | $300 |
| Stand-alone Freezer | $250 |
| Microwave Oven | $125 |
| Gas Line | N/A |
| Gas Fireplace | $300 |
| Surge Protection | N/A |
| Disposal | $125 |
Upgrade to Gold Coverage now!
Add your upgrade now!
If you have questions or need help completing your enrollment
please call 1-800-230-1397.
Would you like to add Surge Protection and/or Gas Line Protection
to your purchase?
Surge Protection: With Surge Protection your electronics are covered if they are damaged by a power surge. And if your electronics can’t be repaired, you’re reimbursed by the full value. Enroll for $8.99 a month.
Gas Line Protection: If a gas pipe, valve, or connection in your home ever fails, an experienced local service professional will be sent to your home right away. Repairs, parts, and labor are covered under your plan. Enroll for $4.99 a month.
Let us help you choose the right plan.
Please select the appliances and quantity you would like to cover.
Summary of your plan
Base plan
Additional Options
Covered
- Furnace
- Central A/C
- Water Heater
- Range
- Refrigerator
- Microwave
- Garbage Disposal
- Clothes Washer
- Clothes Dryer
- Dishwasher
- Stand Alone Freezer
- Boiler
Would you like to add the Appliance Service Plan to your coverage?
If you have questions or need help completing your enrollment
please call 800-230-1397.
Your plan changes must result in an upgrade to your current plan.
If you have questions, please call 800-230-1397
Please enter a promo code
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Your promo code is applied successfully
You have entered and did not apply the promo code. Please click on Apply button to avail the promo offer.
Please Enter A Valid Retention Promo
How Would You Like To Pay?
Add Monthly ASP Plan to my Consumers Energy Bill
Add Entire Annual ASP Payment to my next Consumers Energy Bill
Congrats! You've successfully enrolled in the Appliance Service Plan!"
You have successfully enrolled in the Appliance Service Plan and should be receiving a welcome packet in the mail in the next 3-5 days. If you do not receive your welcome packet please contact the service center at 1-800-230-1397
Before long, you'll have peace of mind against unexpected appliance repairs. Thank you for your interest in the Appliance Service Plan from Consumers Energy.
Covered, 24/7
With Appliance Service Plan from Consumers Energy, you're covered 24 hours a day, seven days a week against unexpected appliance breakdowns.
You're in good company
Nearly 200,000 Michigan families have the Appliance Service Plan, with more than 1 million appliances covered.
No out of pocket cost
All covered parts and labor is included in your plan, and you'll get unlimited service calls with no charge.
Sorry we are unable to enroll you at this time, if you have questions please contact the service center at 1-800-230-1397.
Sorry, we are unable to enroll you at this time, if you have any questions please contact the service center at 1-800-230-1397 and provide the customer service representative with the code []
We're sorry, we cannot find your account with the information you've provided. Please try entering the last four digits of your social security number. If you need further assistance, please call 1-800-230-1397 to speak with an account service representative.
We're sorry, we cannot find your account with the information you've provided. If you need further assistance, please call 1-800-230-1397 to speak with an account service representative and provide them with code []
At this time, your account is ineligible to upgrade to the Gold Coverage plan. Please note you must be a customer on the Appliance Service Plan for 90 days in order to enroll. If you have any questions about your eligibility, please contact 1-800-230-1397.
Sorry we cannot process your upgrade, please contact the solution center at 1-800-230-1397.
At this time, your account is ineligible to participate in the Appliance Service Plan. Please note in order to enroll in the Appliance Service Plan you must be a residential customer of Consumers Energy and the Appliance Service Plan must be available in your area. If you have any questions about your eligibility, please contact 1-800-477-5050.
For full information about the plan, please read our Terms and Conditions. The Appliance Service Plan is not regulated by the Michigan Public Service Commission.
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