Consumers Energy Website
Secure Website

Secure Website

Keeping your personal information safe and secure is a top priority for us. That’s why after you log in to your account, all of your transactions are encrypted and take place on a secure server. That means communications between your computer and Consumers Energy are converted to a secure and non-readable digital format for your protection.

Choose a plan that fits your budget and your needs.

The Appliance Service Plan makes it easy to protect your appliances from unexpected breakdowns. With 24/7 access to phone representatives for scheduling, we'll send an experienced local technician right to your door. Explore the plans and choose the one that's right for you!

  • Furnace
  • Water Heater
  • Central AC
  • Range
  • Refrigerator
  • Microwave
  • Garbage Disposal
  • Clother Washer
  • Clothes Dryer
  • Dishwasher
  • Standalone Freezer

Whole Home Care

$49.99/mo.

 
 
 
 
 
 
 
 
 
 
 

Ultra
Care

$40.99/mo.

 
 
 
 
 
 
 
 

Premium
Care

$35.99/mo.

 
 
 
 
 
 

Comfort
Care

$25.99/mo.

 
 

Essential
Care

$21.99/mo.

 
 

Furnace
Care

$18.99/mo.

 

Or let us help you choose the right plan

We'll customize a plan for you based on the appliances you would like to cover.

Checkout our other protection options

Surge Protection

With Surge Protection your electronics are covered if they are damaged by a power surge. And if your electronics can't be repaired, you will be reimbursed for the full value of that item. Enroll for $8.99 per month.

Gas Line Protection

If a gas pipe, valve, or connection in your home ever fails, and experienced service professional will be sent to your home right away. Repairs, parts, and labor are covered under your plan for $4.99 a month.

For full information about the plan, please read our Terms and Conditions. The Appliance Service Plan is not regulated by the Michigan Public Service Commission.

Would you like to add Surge Protection and/or Gas Line Protection
to your purchase?

Surge Protection: With Surge Protection your electronics are covered if they are damaged by a power surge. And if your electronics can’t be repaired, you’re reimbursed by the full value. Enroll for $8.99 a month.

Gas Line Protection: If a gas pipe, valve, or connection in your home ever fails, an experienced local service professional will be sent to your home right away. Repairs, parts, and labor are covered under your plan. Enroll for $4.99 a month.

Do you have a boiler?

If you use a boiler to heat your home, you will need to add boiler coverage. By selecting yes, it will add $7.99/mo. to your payment.


Summary of your plan
Base plan
Additional Options
Covered
  • Furnace
  • Central A/C
  • Water Heater
  • Range
  • Refrigerator
  • Microwave
  • Garbage Disposal
  • Clothes Washer
  • Clothes Dryer
  • Dishwasher
  • Stand Alone Freezer
  • Boiler

Would you like to add the Appliance Service Plan to your coverage?

If you have questions or need help completing your enrollment
please call 800-230-1397.

Please give us your information so we can show you your current plan.

Enter your Consumers Energy account information to complete your enrollment. Your information must be entered as it appears on your bill from Consumers Energy.


Please enter your first name as it appears on your monthly statement.
Please enter your last name as it appears on your monthly statement.
  • Please select an option.

Please agree to the terms & conditions.

The Appliance Service Plan Coverage option is designed to cover one address. Please select the address you are choosing to add coverage to.

I am enrolling in this service plan to cover appliances at this address:

I am enrolling in this service plan to cover appliances at this address:

I am enrolling in this service plan to cover appliances at this address:

I am enrolling in this service plan to cover appliances at this address:

I am buying or upgrading this service plan to cover appliances at a different address.

Please enter the ZIP code of the service address

To upgrade your current plan please select continue

Please enter a promo code

Invalid Promo Code.

Your promo code is applied successfully

You have entered and did not apply the promo code. Please click on Apply button to avail the promo offer.

Please Enter A Valid Retention Promo

How Would You Like To Pay?

Add Monthly ASP Plan to my Consumers Energy Bill

Add Entire Annual ASP Payment to my next Consumers Energy Bill


Congrats! You've successfully enrolled in the Appliance Service Plan!"

You have successfully enrolled in the Appliance Service Plan and should be receiving a welcome packet in the mail in the next 3-5 days. If you do not receive your welcome packet please contact the service center at 1-800-230-1397


Before long, you'll have peace of mind against unexpected appliance repairs. Thank you for your interest in the Appliance Service Plan from Consumers Energy.
You've made a great choice

Covered, 24/7

With Appliance Service Plan from Consumers Energy, you're covered 24 hours a day, seven days a week against unexpected appliance breakdowns.

You're in good company

Nearly 200,000 Michigan families have the Appliance Service Plan, with more than 1 million appliances covered.

No out of pocket cost

All covered parts and labor is included in your plan, and you'll get unlimited service calls with no charge.

Sorry we are unable to enroll you at this time, if you have questions please contact the service center at 1-800-230-1397.

At this time, your account is ineligible to upgrade to the Gold Coverage plan. Please note you must be a customer on the Appliance Service Plan for 90 days in order to enroll. If you have any questions about your eligibility, please contact 1-800-230-1397.

Sorry we cannot process your upgrade, please contact the solution center at 1-800-230-1397.

At this time, your account is ineligible to participate in the Appliance Service Plan. Please note in order to enroll in the Appliance Service Plan you must be a residential customer of Consumers Energy and the Appliance Service Plan must be available in your area. If you have any questions about your eligibility, please contact 1-800-477-5050.