Consumers Energy Website
Secure Website

Secure Website

Keeping your personal information safe and secure is a top priority for us. That’s why after you log in to your account, all of your transactions are encrypted and take place on a secure server. That means communications between your computer and Consumers Energy are converted to a secure and non-readable digital format for your protection.

Let us help you choose the right plan.

Please select the appliances and quantity you would like to cover.

Summary Of Your Recommended Plan
Base plan
Additional Options
Covered
  • Furnace
  • Central A/C
  • Water Heater
  • Range
  • Refrigerator
  • Microwave
  • Garbage Disposal
  • Clothes Washer
  • Clothes Dryer
  • Dishwasher
  • Stand Alone Freezer
  • Boiler

Ready To Sign Up?

If you have questions or need help completing your enrollment
please call 800-230-1397

Thank you for your interest in the Appliance Service Plan. Enrollment will only take a few minutes. If you are a current Consumers Energy customer, please have your account number handy.

Your information must be entered as it appears on your bill from Consumers Energy.
Please enter your first name as it appears on your monthly statement.
Please enter your last name as it appears on your monthly statement.
  • Please select an option.

Please agree to the terms & conditions.

Appliance Service Plans are designed to cover the appliances located at a specific address. You may choose to cover appliances in your home, or at another location (such as a rental property). Please give the address where the appliances you want covered are located.

I am enrolling in this service plan to cover appliances at this address:

I am enrolling in this service plan to cover appliances at this address:

I am enrolling in this service plan to cover appliances at this address:

I am enrolling in this service plan to cover appliances at this address:

I am buying or upgrading this service plan to cover appliances at a different address.

Please enter the ZIP code of the service address

To upgrade your current plan please select continue

How Would You Like To Pay?

Add Monthly ASP Plan to my Consumers Energy Bill

Add Entire Annual ASP Payment to my next Consumers Energy Bill


At this time, your account is ineligible to participate in the Appliance Service Plan. There may be several reasons for this:

  • You are not a current Consumers Energy customer
  • You may be classified as a Commercial/Industrial customer
  • Your account may be in Current Occupant status
  • Your account has a Final Bill issued
  • The Appliance Service Plan may not be available in your area
To further discuss, or if you have any questions about future eligibility, please contact us at 1-800-230-1397.

Congrats! You've successfully enrolled in the Appliance Service Plan!

Your plan will go into effect 15 days from today's date. Should you need a repair or have any other questions, please give us a call at 1-800-230-1397. You can Count on Us for all your appliance needs.

As a reminder, the Appliance Service Plan is not regulated by the Michigan Public Service Commission.


Welcome to the Appliance Service Plan! Your plan will go into effect 15 days from today’s date. Should you need a repair or have any other questions, please give us a call at 1-800-230-1397. You can Count on Us for all your appliance needs. As a reminder, the Appliance Service Plan is not regulated by the Michigan Public Service Commission.
You've made a great choice

Covered, 24/7

With Appliance Service Plan from Consumers Energy, you're covered 24 hours a day, seven days a week against unexpected appliance breakdowns.

You're in good company

Nearly 200,000 Michigan families have the Appliance Service Plan, with more than 1 million appliances covered.

No out of pocket cost

All covered parts and labor is included in your plan, and you'll get unlimited service calls with no charge.

We’re sorry, your account is ineligible for the Appliance Service Plan. Please make sure all information has been entered correctly. If you have any questions please call us at 1-800-477-5050.

Sorry we cannot process your upgrade, please contact the solution center at 1-800-230-1397.

Sorry we cannot process your upgrade, please contact the solution center at 1-800-230-1397.

Sorry we cannot process your upgrade, please contact the solution center at 1-800-230-1397.