Choose from two plans to get the right coverage for your appliances. A trusted, local maintenance technician will service each covered appliance once per year.

Comfort Care Maintenance Plan: Covers your furnace or boiler, plus air conditioner

Core Care Maintenance Plan: Covers your furnace or boiler, plus air conditioner and water heater

If you have multiple furnaces, air conditioners or water heaters, additional coverage must be purchased separately.

For complete coverage details, please read our Terms and Conditions.

The technician who performs your scheduled maintenance will be highly trained. They may be able to make the repair right on the spot or, if more time, equipment or parts are needed, we can arrange a follow-up visit. If you are enrolled in the Appliance Service Plan, there are no additional fees for covered parts and labor.

The Appliance Maintenance Plan is designed to catch issues before they’re an inconvenience. However, due to appliance age or unforeseen circumstances, there is still the potential for an unexpected breakdown. If you also have the Appliance Service Plan, you’ll have someone to call 24/7 and there are no additional fees for covered parts and labor.

To protect your family, experts recommend the yearly inspection and servicing of heating systems to ensure they are operating properly. Experienced maintenance professionals are trained to identify potential problems, such as leaks that could lead to carbon monoxide poisoning.

We make it easy. Just call anytime from April 1 to June 30 to schedule an air conditioning maintenance visit and anytime August 1 to December 30 for a furnace/boiler or water heater maintenance visit (water heater maintenance available with the Core Care Maintenance Plan only). As a courtesy, we will send a reminder postcard before the service windows, but it is the customer’s responsibility to schedule maintenance appointments.

Furnace (Natural Gas or Propane)*: Check/Adjust/Clean thermostat control and electrical connections, check operation of complete system during normal cycle to identify any pre-existing conditions, check condition of air filter, check blower motor, check ignition systems/pilot safety systems, clean and calibrate burners, check gas pressure supply, check furnace safety controls, inspect heat exchanger, inspect condition of venting, check combustion/ventilation air, inspect chimney and flue pipe for proper draft conditions, test for carbon monoxide, check condensate pipe and drain (clean drain, if necessary), check operation of humidifier.

*Electric furnaces are not covered under this plan.

Boiler:
Hot Water Boiler – Check expansion tank, check low water safety cut off, inspect temperature gauge.

Steam Boiler – Check safety valve, check low water safety cut off, inspect water column blow down valve, check steam pressure gauge setting, inspect drain valve.

Water Heater:
Gas Water Heater – Check for water leaks, check electrical for wire fraying, clean screen on FVR water heaters, check thermocouple, clean burner and cycle, check flue pipe and venting, check water temperature at sink.

Electric Water Heater – Check for water leaks, check electrical for wire fraying, check voltage, check amperage on heating elements, check condition on operating thermostat/limit, check water temperature at sink.

Air Conditioner:
Check/Adjust/Clean thermostat control and electrical connections, check operation of complete system during normal cycle to identify any pre-existing conditions, check condition of air filter, check blower assembly (clean, if needed), inspect condition of blower belt (adjust tension, if necessary), lubricate and inspect condition of all motors and bearings, check refrigerant operating pressures, check temperature drop across evaporator, check for proper condensate drainage from evaporator (clean drain, if necessary), check condition of line set and insulation around condenser and evaporator connections (re-insulate, if necessary), clean condenser coil, check system through complete cycle to test for proper operation.