Appliance Service Plan Explained

What is The Appliance Service Plan?

The Appliance Service Plan is a service contract that protects you from unexpected repair costs, regardless of when or where you bought your appliance. It helps ensure your appliances are running reliably when you need them (like your air conditioning in the summer, or your furnace in the winter). So you and your family stay comfortable all year round.

Why Do You Need It?

Whether your appliances are brand new or a few years old, they will eventually break down – and usually it’s at the worst possible time. The cost to repair even one of these appliances could be a big hit to your budget, but with the Appliance Service Plan, you’re protected.

Have a question? Give us a call at 800-230-1397.

Overview of the Appliance Service Plan

Eliminate Worry And Stay Comfortable

How Does it Work?

Call At The First Sign of Trouble

Enjoy peace of mind knowing you can call us any time you like. We’re here 24/7 to take your call.

We’ll Send An Expert Technician To Fix Your Appliance

A professional technician will be there when you need them. It’s hassle-free from start to finish.

You’re Up And Running At No Charge

There are never any fees for service calls, labor charges or covered parts.

ASP vs. Typical Warranty

  Appliance Service Plan Typical Warranty
Free Labor*
Free Parts*
Free Service Calls  
Lifetime Coverage**  
Covers Multiple Appliances  
Representatives Available 24/7  
* Free labor and parts for items covered by agreement. ** With active ASP contract agreement.

What is The Appliance Service Plan?

  • Enjoy one-call convenience. You have access to a 24/7 service center, so you can schedule a repair with a single phone call.
  • Pay no extra charges. Your plan pays for 100% of covered labor, parts or repairs.
  • Get free service calls. There’s no limit on the number of calls you can make.
  • Choose the plan that’s right for you. Our ASP offers several different plans to fit your needs and budget.
  • Minor problems are no trouble. Your coverage includes any major appliance breakdown, but it also covers minor repairs, too.
  • Get priority status. If your heat or air conditioning goes out, your call will be considered an emergency and given top priority.

Why Choose Consumers Energy

A Solution You Can Trust

Nearly 200,000 households already rely on our Appliance Service Plan to keep their homes comfortable and protect against unexpected costs.


Ready to learn more? Give us a call at 800-230-1397.

For full information about the plan, please read our Terms and Conditions. The Appliance Service Plans are not regulated by the Michigan Public Service Commission.