Frequently Asked Questions
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Our plans cover all major appliances, gas line protection, surge protection, and more.
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We'll send a local, professional technician to your home to fix your appliance.
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You'll be back up and running at no charge, with no separate fees for service calls, labor or parts.
Why do you need it?
Whether your appliances are brand new or a few years old, they will eventually break down - and usually it's at the worst possible time. The cost to repair even one of these appliances could be a big hit to your budget, but the Appliance Service Plan, you're protected.
| Approximate Appliance Problem Rates Within the First 5 Years | ||
| Refrigerator | 40% | |
| Dishwasher | 30% | |
| Ranges | 25% | |
| Microwaves | 25% | |
| Washers | 30% | |
| Dryers | 20% |
32% of people the ages of 53 and 62 have $0 in their emergency savings.✝
If an appliance broke down and you had to replace it, here's what you could expect to pay:✝✝
- ENERGY STAR appliance: $200 to $3,500
- Custom built-in appliances: $1,000 to $10,000
- High-end, store-brought appliances: $300 to $5,000
- Budget outlet appliances: $100 to $2,000
Whether your appliances are brand new or a few years old, they will eventually break down - and usually it's at the worst possible time. The cost to repair even one of these appliances could be a big hit to your budget, but the Appliance Service Plan, you're protected.
✝cnbc.com/2017/06/20/about-57-million-americans-have-no-emergency-savings.html
✝✝consumerreports.org/cro/magazine/2014/02/repair-or-replace/index.htm
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You must be a Consumers Energy utility customer to participate in the Appliance Service Plan.
Simply choose your plan here, then click the Enroll today! button.
Call 1-800-230-1397 to learn more about the Appliance Service Plan.
For full information about the plan, please read our Terms and Conditions. The Appliance Service Plan is not regulated by the Michigan Public Service Commission.